Privacy Policy

AMEPOS Privacy of Use

This Privacy Notice applies to all products and services offered by AMEPOS Pvt Ltd and our affiliates (collectively “AMEPOS”, “we”, “us” or “our”), including our websites, products, services, mobile and software applications we own or control (the “Services”).

Basic Terms

The terms “you” and “your” refer to the user of the AMEPOS Platform. The term “Services” refers to any services offered by AMEPOS whether on the AMEPOS Platform or otherwise.

Please read this Policy before using the AMEPOS Platform or submitting any personal information to AMEPOS. This Policy is a part of and incorporated within, and is to be read along with, the Terms of Use.

Your Consent

By using the AMEPOS Platform and the Services, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the AMEPOS Platform.

Policy Changes

We may occasionally update this Policy and such changes will be posted on this page. If we make any significant changes to this Policy we will endeavour to provide you with reasonable notice of such changes, such as via prominent notice on the AMEPOS Platform or to your email address on record and where required by applicable law, we will obtain your consent. To the extent permitted under the applicable law, your continued use of our Services after we publish or send a notice about our changes to this Policy shall constitute your consent to the updated Policy.

Links To Other Websites

The AMEPOS Platform may contain links to other websites. Any personal information about you collected whilst visiting such websites is not governed by this Policy. AMEPOS shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the AMEPOS Platform. This Policy shall not apply to any information you may disclose to any of our service providers/service personnel which we do not require you to disclose to us or any of our service providers under this Policy.

Information We Collect From You

Information you give us - This includes information submitted when you: Create or update your AMEPOS account, which may include your name, email, phone number, login name and password, address, payment or banking information, date of birth and profile picture. If you sign in to the AMEPOS Platform through third-party sign-in services such as Facebook, Google Plus or Gmail or any other social networking or similar site (collectively, “SNS”), an option of which may be provided to you by AMEPOS at its sole discretion, you will be allowing us to pass through and receive from the SNS your log-in information and other user data; or Provide content to us, which may include reviews, ordering details and history, favorite vendors, special merchant requests, contact information of people you refer to us and other information you provide on the AMEPOS Platform (“Your Content”).

Use our Services, we may collect and store information about you to process your requests and automatically complete forms for future transactions, including (but not limited to) your phone number, address, email, billing information and credit or payment card information. Correspond with AMEPOS for customer support; Participate in the interactive services offered by the AMEPOS Platform such as discussion boards, competitions, promotions or surveys, other social media functions or make payments etc., or Enable features that require AMEPOS access to your address book or calendar; Report problems for troubleshooting.

Cookies

  • Authenticating users;
  • Remembering user preferences and settings;
  • Determining the popularity of content;
  • Delivering and measuring the effectiveness of advertising campaigns;
  • Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

Uses Of Your Information

  • We use the information we collect for following purposes, including: To provide, personalise, maintain and improve our products and services, such as to enable deliveries and other services, enable features to personalise your AMEPOS account;
  • To carry out our obligations arising from any contracts entered into between you and us and to provide you with the relevant information and services;
  • To administer and enhance the security of our AMEPOS Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To provide you with information about services we consider similar to those that you are already using, or have enquired about, or may interest you. If you are a registered user, we will contact you by electronic means (e-mail or SMS or telephone) with information about these services;
  • To understand our users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to your interests), process and complete your transactions, make special offers, provide customer support, process and respond to your queries;.

Disclosure And Distribution Of Your Information

With Service Providers: We may share your information with our vendors, consultants, marketing partners, research firms and other service providers or business partners, such as Payment processing companies, to support our business. For example, your information may be shared with outside vendors to send you emails and messages or push notifications to your devices in relation to our Services, to help us analyze and improve the use of our Services, to process and collect payments. We also may use vendors for other projects, such as conducting surveys or organizing sweepstakes for us. With Other Users: If you are a delivery partner, we may share your name, phone number and/or profile picture (if applicable), tracking details with other users to provide them the Services.

With Partner Restaurants/Merchant:

  • For Crime Prevention or Investigation: We may share this information with governmental agencies or other companies assisting us, when we are: Obligated under the applicable laws or in good faith to respond to court orders and processes;
  • Detecting and preventing against actual or potential occurrence of identity theft, fraud, abuse of Services and other illegal acts;
  • To administer and enhance the security of our AMEPOS Platform and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • Responding to claims that an advertisement, posting or other content violates the intellectual property rights of a third party;
  • Under a duty to disclose or share your personal data in order to enforce our Terms of Use and other agreements, policies or to protect the rights, property, or safety of the Company, our customers, or others, or in the event of a claim or dispute relating to your use of our Services. This includes exchanging information with other companies and organisations for the purposes of fraud detection and credit risk reduction.

Data Security Precautions

We use vault and tokenization services from third party service providers to protect the sensitive personal information provided by you. The third-party service providers with respect to our vault and tokenization services and our payment gateway and payment processing are compliant with the payment card industry standard (generally referred to as PCI compliant service providers). You are advised not to send your full credit/debit card details through unencrypted electronic platforms. Where we have given you (or where you have chosen) a username and password which enables you to access certain parts of the AMEPOS Platform, you are responsible for keeping these details confidential. We ask you not to share your password with anyone.

Please we aware that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted through the AMEPOS Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.

OPT-OUT

When you sign up for an account, you are opting in to receive emails from AMEPOS. You can log in to manage your email preferences [here] or you can follow the “unsubscribe” instructions in commercial email messages, but note that you cannot opt out of receiving certain administrative notices, service notices, or legal notices from AMEPOS. If you wish to withdraw your consent for the use and disclosure of your personal information in the manner provided in this Policy, please write to us at contact@amepos.in. Please note that we may take time to process such requests, and your request shall take effect no later than 5 (Five) business days from the receipt of such request, after which we will not use your personal data for any processing unless required by us to comply with our legal obligations. We may not be able offer you any or all Services upon such withdrawal of your consent.